Privacy Policy

1. Information We Collect

• Account Information: Name, email, phone number, and driver profile details.
• Location Data: Precise location while using the App for routing, order acceptance, and delivery tracking (with your permission).
• Device Information: Device ID, OS version, and app usage data.
• Delivery Data: Order details, pickup/drop-off locations, and delivery status.
• Photos/Images: Optional proof-of-delivery photos (stored temporarily).

2. How We Use Your Information

• To provide and improve the logistics platform.
• To match you with delivery orders.
• To enable real-time tracking for vendors.
• For safety, fraud prevention, and customer support.
• To communicate updates and important notices.

3. Sharing of Information

We may share data with:

• Vendors (to coordinate orders).
• Service providers (cloud hosting, mapping, analytics) under strict confidentiality.
• Legal authorities when required by law.

We do not sell your personal data.

4. Data Retention

We retain location and delivery data only as long as necessary for service functionality and legal compliance. You may request deletion of your account and data (subject to legal obligations).

5. Security

We implement reasonable security measures, but no system is completely secure. You are responsible for keeping your account credentials safe.

6. Your Rights

You may access, correct, or delete your data by contacting us. California and other state residents may have additional rights under applicable privacy laws.

7. Children's Privacy

The App is not intended for users under 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes.

Contact Us

Hand-Off LLC

Website: hand-off.net

Email: [email protected]